Terms and Conditions

These Terms and Conditions govern your access to and use of Mindie, a WhatsApp-based reminder and organization service operated by Mindie Labs. By using Mindie, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the service.

1. Service Provider

• Business Name: Flownix Labs
• Product Name: Mindie
• Website: https://getmindie.app
• Contact Email: support@getmindie.app

2. Service Description

Mindie provides a conversational reminder and event management service through WhatsApp. Users interact with Mindie to:

• Create reminders and events
• Receive scheduled notifications
• Update or delete existing reminders

Mindie operates as a software service. Features, availability, and functionality may change over time. We do not guarantee uninterrupted access or error-free operation.

3. Acceptance of Terms

By accessing or using Mindie, you confirm that you have read, understood, and agree to be bound by these Terms and the Privacy Policy.

If you are using Mindie on behalf of an organization, you represent that you have the authority to accept these Terms on its behalf.

4. User Responsibilities

By using Mindie, you agree to:

• Provide accurate and up-to-date information
• Maintain control of your WhatsApp account and device
• Use the service only for lawful purposes
• Not misuse, abuse, or attempt to disrupt the service
• Not use Mindie for spam, harassment, or illegal activities

You are responsible for reviewing reminder details and ensuring their accuracy.

5. Reminders and Reliability Disclaimer

Mindie assists with reminders and scheduling, but does not guarantee delivery, timing accuracy, or completion of any task.

Delays or failures may occur due to:

• Network or connectivity issues
• WhatsApp or third-party service disruptions
• Device or system limitations

Flownix Labs is not responsible for missed reminders, incorrect scheduling, or any resulting consequences.

6. Subscriptions and Payments

• Some features of Mindie may be offered under paid plans.
• Pricing and billing details are shown on the website
• Payments are processed by third-party payment providers
• Subscription terms, renewals, and refunds are governed by the pricing page and refund policy

Flownix Labs reserves the right to modify pricing or plans at any time.

7. Intellectual Property

All content, features, branding, and functionality of Mindie are the exclusive property of Mindie Labs and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or modify any part of the service without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Mindie Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Mindie.

Your use of the service is at your own risk.

9. Termination

We may suspend or terminate access to Mindie at any time if:

• These Terms are violated
• The service is misused
• Required by law or platform policies

You may stop using Mindie at any time.

10. WhatsApp Communication Consent

By using Mindie, you consent to receive communications via WhatsApp, including:

• Reminder notifications
• Account-related messages
• Service updates

Messages are sent in accordance with WhatsApp and Meta policies.

You may opt out of WhatsApp communications at any time.

11. Meta Policy Compliance

Mindie complies with Meta’s WhatsApp Business policies, including:

• Use of approved message templates
• Appropriate message frequency and timing
• Clear opt-out mechanisms
• Protection of user data and privacy

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Continued use of Mindie after changes constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns regarding these Terms, contact: